Conversion Rate Optimization (CRO)
Are your Sales Execs ignoring 50% of the leads from marketing…..?
“Sales representatives ignore 50% of the marketing leads”: Is Managed Live Chat delivering Sales Qualified Leads the answer?
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“Sales representatives ignore 50% of the marketing leads”: Is Managed Live Chat delivering Sales Qualified Leads the answer?
A new business (12mths old), Skin & Laser needed to boost their bookings With considerable investment in the latest technology and their digital presence and marketing, Skin & Laser wanted to ensure an optimal return on their investment whilst providing
The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching potential customers click away from their websites, many businesses have been adding live chat
Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your website visitor has of your business than having no live chat service at all. Manning
Live Chat Customer Service Benefits and Advantages When you add Live Help to your business web site, it allows you to decrease customer service response time and increase customer satisfaction. The majority of companies fail to efficiently use their web
Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as a stronger resource in the coming year. A large number of customers spend their time
What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to start with. We all know #Amazon is big! Then, but hang on – bigger