We love to write about our experiences and ideas, we have it all right here
Thinking about Managed Live Chat – there’s a lot to consider including DIY – It’s a new client booster! Don’t be fooled through thinking in will be super easy to do it yourself. And it all depends heavily on your
Your customer can be your greatest marketing resource – believe it or not! Your customers know the value you deliver. They know what your service is like and how well you fulfil your promise. In this age of instant everything,
Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your website visitor has of your business than having no live chat service at all. Manning
Do you need a few tips to improve your effectiveness on LinkedIn? Andy Foote recently posted a question on LinkedIn: Calling all LinkedIn Grand Maesters! = What are your fave LinkedIn HACKS for 2017? What tricks/work-arounds do you use regularly
What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to start with. We all know #Amazon is big! Then, but hang on – bigger
