LivePerson Alternative?

LivePerson Alternative

Discover the Premier LivePerson Alternative: Chat Metrics Are you in search of a LivePerson alternative that offers a seamless, intuitive user experience and increases your website conversion rates (Lead generation)? Chat Metrics emerges as a standout choice, delivering a comprehensive Live Chat solution that propels your customer engagement and leads conversion to new heights. Elevate […]

Managed Live Chat for Educational Institutions: A Better Way to Communicate

Managed Live Chat for Educational Institutions

Over the past few years, the world has changed drastically, presenting new challenges and opportunities. People have become more tech-savvy making some of our daily tasks unimaginable without access to the web. Supportive or not, Educational institutions must keep abreast of the technological changes to maintain relevancy. Recent studies show that the younger generation of […]

Thinking about Managed Live Chat? Things you need to consider…

Thinking about Managed Live Chat – there’s a lot to consider including DIY – It’s a new client booster! Don’t be fooled through thinking in will be super easy to do it yourself. And it all depends heavily on your objective of providing the live chat service on your website. The main objectives are: To provide customer […]

Potential New Client? Don’t expect us to be here when you need us!

Don’t leave your Chat Box unmanned! Or with the “Leave us a Message” message! Your potential new clients will just leave! How would you like it if you walked into a store and the service team all had their backs to you and ignored you? You wouldn’t feel very welcome and certainly, you would not […]

Looking for more sales? Don’t forget your existing customers!

How much time have you spent thinking up new ideas to generate new business? Do you have a system? How much do you invest in marketing to bring new customers to your business? Statistics prove that the cost of acquisition of new customers (CAC – Customer Acquisition Cost) far exceeds the cost of growing sales […]

Reputation is the new currency……

Your customer can be your greatest marketing resource – believe it or not! Your customers know the value you deliver. They know what your service is like and how well you fulfil your promise. In this age of instant everything, reputation is the new currency. The first place people go to check you our is […]

How to get the most from your live chat service

Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your website visitor has of your business than having no live chat service at all. Manning your chat service 24/7 can be onerous for small business. The alternatives do away with […]