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Over the past few years, the world has changed drastically, presenting new challenges and opportunities. People have become more tech-savvy making some of our daily tasks unimaginable without access to the web. Supportive or not, Educational institutions must keep abreast
Thinking about Managed Live Chat – there’s a lot to consider including DIY – It’s a new client booster! Don’t be fooled through thinking in will be super easy to do it yourself. And it all depends heavily on your
Don’t leave your Chat Box unmanned! Or with the “Leave us a Message” message! Your potential new clients will just leave! How would you like it if you walked into a store and the service team all had their backs
How much time have you spent thinking up new ideas to generate new business? Do you have a system? How much do you invest in marketing to bring new customers to your business? Statistics prove that the cost of acquisition
Here we discuss what managed live chat can do for your business. We know that providing a live chat service on our website we can drive a huge increase in lead generation and conversions. Non-optimized websites convert on average at
Your customer can be your greatest marketing resource – believe it or not! Your customers know the value you deliver. They know what your service is like and how well you fulfil your promise. In this age of instant everything,
A new business (12mths old), Skin & Laser needed to boost their bookings With considerable investment in the latest technology and their digital presence and marketing, Skin & Laser wanted to ensure an optimal return on their investment whilst providing
Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your website visitor has of your business than having no live chat service at all. Manning
Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as a stronger resource in the coming year. A large number of customers spend their time
