Livechat is trending!

Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as a stronger resource in the coming year. A large number of customers spend their time on social media platforms. Through online channels, businesses can easily contact prospective and existing customers. […]

Amazon Rising – in Australia

What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it to start with. We all know #Amazon is big! Then, but hang on – bigger (nearly twice the size) for U.S. online shoppers than all search engines? As big as […]