Live Chat is an Untapped Potential for Your Business
The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than
The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than
Be available 24/7 Firstly, make sure it’s manned 24/7. Studies have shown that an unmanned chat service can be more damaging to the impression your
Live Chat Customer Service Benefits and Advantages When you add Live Help to your business website, it allows you to decrease customer service response time
Increased usage on social platforms: Although the use of live chat on social media has been witnessed in the past years, it will emerge as
What will it mean for online retailers in Australia? Our friends at statista sent this very unassuming chart. I didn’t think too much of it