FEATURES

Live Chat Features and Benefits

Features Based On Feedback From Our Clients.

Our Clients Provide The Feedback That Drives Our Feature Set. And When Our Clients Talk, We Listen. We Understand That A Great Set Of Features Are Those That Are Valued By Our Clients And Provide An Excellent User Experience. Our Continuous Improvement Program Delivers Ongoing Development Of The ChatMetrics.com Feature Set Aligned To Our Client Feedback.

Top Features

CRM Routing
CRM Routing
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Only Qualified Leads
Only Qualified Leads
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Full Chat Archives
Full Chat Archives
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Smart Access Control
Smart Access Control
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Multi Website Support
Multi Website Support
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Email, SMS, Call Notifications
Email, SMS, Call Notifications
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Accelerated Lead Engagement and Higher Conversion Rates

Experience a remarkable increase in lead engagement and conversion rates by connecting with potential customers in real time.

ChatMetrics.com’ 24/7 live chat service ensures immediate interaction with website visitors. This rapid engagement, often within seconds, solves the “seed to lead” challenge and significantly boosts the likelihood of converting inquiries into high quality leads.

Streamlined Lead Qualification and Enhanced Team Productivity

Empower your sales force with pre qualified leads, thanks to our swift lead response times, enhancing their productivity and focus on closing deals.

By promptly engaging and qualifying leads through our efficient live chat, ChatMetrics.com reduces the time your team spends on unproductive leads, improving overall team efficiency and morale.

Immediate Customer Interaction, Strengthening Brand Loyalty

Build instant connections with potential customers, fostering trust and loyalty towards your brands.

Our live chat service, responding within seconds, creates a positive first impression, showing customers that their time and queries are valued. This immediacy not only enhances customer satisfaction but also strengthens long term brand loyalty.

Significantly Lower Client Acquisition Costs

Dramatically reduce your client acquisition costs while simultaneously boosting your ROI. With ChatMetrics.com , experience a more efficient and cost effective lead generation and nurturing process.

Our rapid-response live chat system not only engages prospects instantly but also effectively filters and qualifies leads. This precision targeting means less wastage of resources on uninterested parties, leading to a more streamlined marketing budget and a noticeable reduction in overall client acquisition costs.

Data Driven Insights for Strategy Refinement

Gain valuable insights from customer interactions to refine your marketing.

Leverage the power of data analytics to understand customer needs and preferences better, allowing for more targeted and effective marketing campaigns.

ChatMetrics.com captures key data from customer interactions, providing deep insights into customer behavior and preferences, which can be used to refine marketing strategies and create more personalized campaigns.

Enhanced Customer Experience and Satisfaction

Elevate the overall customer experience on your website, leading to increased satisfaction and Provide your customers with a seamless and enjoyable online experience, making their journey from visitor to customer smooth and hassle free.

With ChatMetrics.com, customers receive instant, helpful responses to their inquiries, leading to a positive experience that boosts satisfaction and encourages repeat business.

Scalability and Flexibility to Match Business Growth

Enjoy scalable solutions that grow with your business, ensuring that your customer engagement doesn’t skip a beat even as your demands increase.

Adapt easily to changing business needs without the stress of managing additional

ChatMetrics.com’ services are designed to scale effortlessly with your business, providing consistent quality engagement no matter the volume of traffic or leads.

Competitive Advantage in Market Positioning

Stand out in a crowded market with superior customer Position your brand as a leader in customer interaction and engagement, setting a high industry standard.

By offering prompt and effective live chat services, ChatMetrics.com places your brand ahead of competitors in terms of customer service and responsiveness, enhancing your market positioning.

Chat Integrations

Recommended And Most Popular Chat Integrations

Salesforce
Salesforce
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Grow Your Business w/ the #1 App to Sell, Service & Market.
Hubspot
Hubspot
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HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology,
Insightly CRM
Insightly CRM
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Insightly is the #1 CRM software for Gmail, G Suite and Outlook. Marketing, Sales and Projects together at last on one
Slack
Slack
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Slack is where work flows. It’s where the people you need, the information you share, and the tools you use come together
Keap
Keap
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Keap helps you grow your business, improve customer service & increase sales. Choose the right package
Typeform
Typeform
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Create interactive experiences for your audience — get more responses. It’s that simple. Try it FREE – no coding required.
Marketo
Marketo
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Marketo’s powerful marketing automation software helps marketers master the art & science of digital marketing
Trello
Trello
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Infinitely flexible. Incredibly easy to use. Great mobile apps. It’s free. Trello keeps track of everything
Activecampaign
Activecampaign
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Connect with your contacts throughout the complete customer lifecycle. SMS Automation. CRM.
Ontraport
Ontraport
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Ontraport® is the #1 CRM and marketing automation platform for small businesses. Attract more leads,
Pardot
Pardot
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Pardot offers powerful marketing automation to help marketing and sales teams find and nurture the best leads,
Agile CRM
Agile CRM
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Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales
Zoho CRM
Zoho CRM
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Zoho CRM is an online Sales CRM software that manages your sales, … businesses in 180 countries to convert more leads,