Chat Metrics Refund Policy

Paid Subscription

Once you decide to subscribe, we do need you to provide your credit card details. You will be charged immediately after submitting your details. We do not offer refunds on already processed payments – this policy is the same for all customers – and you are responsible for all charges in your subscription.

Cancelling the Subscription

You can cancel your subscription at any time by emailing us at subscriptions After cancelling, your license will stop working immediately. Credit from previous payments will be lost and is not refundable.

Any leads provided for the subscription period to date in excess of the paid subscription at the time of cancellation will be charged at the agreed price per lead immediately upon cancelling your subscription.

For more information regarding our service please refer to privacy policy and terms & conditions.

If you have any additional questions, feel free to chat with us.